@import "https://fonts.googleapis.com/css2?family=Inter:wght@300;400;500;600;700&family=Outfit:wght@300;400;500;600;700&display=swap";
:root{--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light;color:#0f172a;--primary:#10b981;--primary-hover:#059669;--primary-light:#10b98114;--primary-light-border:#10b98140;--secondary:#2563eb;--secondary-hover:#1d4ed8;--secondary-light:#2563eb14;--secondary-light-border:#2563eb33;--accent-teal:#10b981;--accent-blue:#3b82f6;--accent-purple:#8b5cf6;--accent-purple-light:#8b5cf614;--danger:#ef4444;--danger-hover:#dc2626;--danger-light:#ef444414;--danger-light-border:#ef444440;--warning:#f59e0b;--warning-hover:#d97706;--warning-light:#f59e0b14;--warning-light-border:#f59e0b40;--text:#0f172a;--text-secondary:#475569;--text-muted:#94a3b8;--bg:#f8fafc;--card-bg:#ffffffd9;--border:#e2e8f0b3;--shadow-sm:0 1px 3px #00000005;--shadow:0 4px 12px -2px #0a0e1708, 0 2px 6px -1px #0a0e1705;--shadow-md:0 12px 24px -4px #0a0e170d, 0 4px 12px -2px #0a0e1708;--radius:12px;--radius-sm:6px;--radius-lg:16px;--sidebar-bg:#0a0e17;--sidebar-text:#94a3b8;--sidebar-text-active:#fff;background-color:#f8fafc;font-family:Inter,Outfit,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif;font-weight:400;line-height:1.5}*{box-sizing:border-box;margin:0;padding:0}body{background-color:var(--bg);min-width:320px;min-height:100vh;margin:0;overflow-x:hidden}::-webkit-scrollbar{width:6px;height:6px}::-webkit-scrollbar-track{background:0 0}::-webkit-scrollbar-thumb{background:#cbd5e1;border-radius:3px}::-webkit-scrollbar-thumb:hover{background:#94a3b8}.dashboard-container{background-color:var(--bg);width:100vw;height:100vh;display:flex;overflow:hidden}.sidebar{background-color:var(--sidebar-bg);border-right:1px solid #1e293b;flex-direction:column;flex-shrink:0;justify-content:space-between;width:250px;padding:24px 16px;display:flex}.sidebar .sidebar-bottom{border-top:1px solid #1e293b;flex-direction:column;gap:6px;padding-top:16px;display:flex}.logo-container{align-items:center;gap:12px;margin-bottom:32px;padding-left:8px;display:flex}.logo-container .logo-icon{background:linear-gradient(135deg, var(--primary), #059669);color:#fff;border-radius:50%;justify-content:center;align-items:center;width:36px;height:36px;display:flex}.logo-container .logo-text{color:#fff;font-size:1.15rem;font-weight:700}.logo-container .logo-subtext{color:#64748b;margin-top:-2px;font-size:.7rem}.nav-links{flex-direction:column;flex-grow:1;gap:6px;display:flex}.nav-item{border-radius:var(--radius);cursor:pointer;color:var(--sidebar-text);-webkit-user-select:none;user-select:none;align-items:center;gap:12px;padding:10px 14px;font-size:.92rem;font-weight:500;transition:all .2s;display:flex}.nav-item:hover{color:#fff;background-color:#ffffff0d}.nav-item.active{color:#fff;background-color:#10b98126;font-weight:600;box-shadow:inset 0 0 0 1px #10b9814d}.user-profile-card{border-radius:var(--radius);background-color:#111827;border:1px solid #1e293b;align-items:center;gap:12px;margin-top:12px;padding:10px;display:flex}.main-content{flex-direction:column;flex-grow:1;height:100vh;display:flex;overflow:hidden}.header{background-color:var(--card-bg);border-bottom:1px solid var(--border);flex-shrink:0;justify-content:space-between;align-items:center;height:70px;padding:0 28px;display:flex}.header-left{flex-direction:column;display:flex}.header-left .header-title{color:#0f172a;font-size:1.35rem;font-weight:700}.header-left .header-subtitle{color:var(--text-secondary);font-size:.8rem}.header-right{align-items:center;gap:16px;display:flex}.status-pill{border-radius:9999px;align-items:center;gap:6px;padding:5px 12px;font-size:.78rem;font-weight:600;display:flex}.status-pill.inbound{background-color:var(--primary-light);color:var(--primary);border:1px solid var(--primary-light-border)}.status-pill.outbound{background-color:var(--secondary-light);color:var(--secondary);border:1px solid var(--secondary-light-border)}.status-pill .status-dot{border-radius:50%;width:6px;height:6px}.status-pill .status-dot.inbound{background-color:var(--primary)}.status-pill .status-dot.outbound{background-color:var(--secondary)}.page-container{flex-direction:column;gap:20px;height:calc(100vh - 70px);padding:24px 28px;display:flex;overflow:hidden}.split-pane-layout{flex:1;gap:20px;height:100%;min-height:0;display:flex}.split-left{flex-direction:column;gap:12px;width:40%;height:100%;padding-right:4px;display:flex;overflow-y:auto}.split-right{background:var(--card-bg);-webkit-backdrop-filter:blur(12px);border:1px solid var(--border);border-radius:var(--radius);width:60%;box-shadow:var(--shadow);flex-direction:column;gap:20px;height:100%;padding:24px;display:flex;overflow-y:auto}.search-box-container{width:100%;position:relative}.list-item-card{background:var(--card-bg);-webkit-backdrop-filter:blur(12px);border:1px solid var(--border);border-radius:var(--radius);cursor:pointer;flex-direction:column;gap:10px;padding:16px;transition:all .2s;display:flex;position:relative}.list-item-card:hover{border-color:var(--text-muted);box-shadow:var(--shadow)}.list-item-card.active{border-color:var(--primary);background-color:var(--primary-light);box-shadow:0 0 0 1px var(--primary-light-border) inset}.list-item-card-header{justify-content:space-between;align-items:flex-start;display:flex}.list-item-title{color:#0f172a;font-size:.95rem;font-weight:600}.list-item-subtitle{color:var(--text-secondary);font-size:.78rem}.list-item-card-footer{color:var(--text-secondary);justify-content:space-between;align-items:center;font-size:.75rem;display:flex}.list-item-time{align-items:center;gap:4px;display:flex}.circle-score-badge{border-radius:50%;justify-content:center;align-items:center;width:24px;height:24px;font-size:.7rem;font-weight:700;display:flex}.circle-score-badge.green{background-color:var(--primary-light);color:var(--primary);border:1px solid var(--primary-light-border)}.circle-score-badge.red{background-color:var(--danger-light);color:var(--danger);border:1px solid var(--danger-light-border)}.detail-header{border-bottom:1px solid var(--border);justify-content:space-between;align-items:flex-start;padding-bottom:16px;display:flex}.detail-title{color:#0f172a;font-size:1.25rem;font-weight:700}.detail-subtitle-row{color:var(--text-secondary);align-items:center;gap:16px;margin-top:4px;font-size:.8rem;display:flex}.detail-subtitle-item{align-items:center;gap:4px;display:flex}.info-cards-grid{grid-template-columns:repeat(2,1fr);gap:16px;display:grid}.info-cards-grid.three-col{grid-template-columns:repeat(3,1fr)}.info-card-cell{border:1px solid var(--border);border-radius:var(--radius);background-color:#f8fafc;padding:12px 16px}.info-card-label{color:var(--text-secondary);margin-bottom:2px;font-size:.75rem;font-weight:500}.info-card-value{color:#0f172a;font-size:.92rem;font-weight:600}.summary-card{background-color:var(--primary-light);border-left:4px solid var(--primary);border-radius:var(--radius-sm);color:#0f172a;padding:16px;font-size:.88rem;line-height:1.6}.suggested-action-box{background-color:var(--warning-light);border:1px solid var(--warning-light-border);border-radius:var(--radius);flex-direction:column;gap:12px;padding:16px;display:flex}.suggested-action-text{color:#8f5300;font-size:.85rem;font-weight:500}.tag-pills{flex-wrap:wrap;gap:8px;display:flex}.tag-pill{background-color:var(--primary-light);color:var(--primary);border:1px solid var(--primary-light-border);border-radius:9999px;align-items:center;gap:4px;padding:4px 10px;font-size:.78rem;font-weight:500;display:flex}.search-icon-absolute{color:var(--text-secondary);pointer-events:none;font-size:16px;position:absolute;left:12px}.search-input-styled{background-color:#f1f5f9!important;border:1px solid #0000!important;border-radius:9999px!important;padding-left:36px!important;transition:all .2s!important}.search-input-styled:focus-within{border-color:var(--primary)!important;background-color:#fff!important}@keyframes fadeIn{0%{opacity:0;transform:translateY(4px)}to{opacity:1;transform:translateY(0)}}.fade-in-section{animation:.3s forwards fadeIn}
.metrics-grid{grid-template-columns:repeat(3,1fr);gap:16px;margin-bottom:4px;display:grid}.metric-card{background:var(--card-bg);-webkit-backdrop-filter:blur(12px);border:1px solid var(--border);border-radius:var(--radius);height:90px;box-shadow:var(--shadow);flex-direction:column;justify-content:space-between;padding:16px;transition:transform .2s cubic-bezier(.16,1,.3,1),box-shadow .2s;display:flex;position:relative;overflow:hidden}.metric-card:hover{box-shadow:var(--shadow-md);transform:translateY(-2px)}.metric-card.danger-border{border-color:#d1343840}.metric-header{color:var(--text-secondary);justify-content:space-between;align-items:flex-start;font-size:.85rem;font-weight:500;display:flex}.metric-value-container{align-items:baseline;gap:8px;margin-top:4px;display:flex}.metric-value-container .metric-value{color:#0f172a;font-size:1.75rem;font-weight:700}.metric-value-container .metric-value.danger-text{color:var(--danger)}.metric-value-container .metric-change{align-items:center;gap:2px;font-size:.78rem;font-weight:600;display:flex}.metric-value-container .metric-change.positive{color:var(--primary)}.metric-value-container .metric-change.negative{color:var(--danger)}.metric-value-container .metric-change.blue{color:var(--secondary)}.metric-value-container .metric-change.danger-text{color:var(--danger)}.sparkline-wrapper{align-items:flex-end;gap:4px;height:35px;padding:0 16px;display:flex;position:absolute;bottom:0;left:0;right:0}.sparkline-bar{background-color:var(--primary-light);border-top-left-radius:2px;border-top-right-radius:2px;flex-grow:1;transition:height .5s}.sparkline-bar.positive{background-color:#0abf8c40;background-image:linear-gradient(#0abf8c99,#0abf8c1a)}.sparkline-bar.blue{background-color:#0078d440;background-image:linear-gradient(#0078d499,#0078d41a)}.sparkline-wrapper.dash-container{align-items:center;gap:6px;height:24px}.escalation-dash{border-radius:9999px;flex-grow:1;height:6px;transition:background-color .3s}.escalation-dash.active{background-color:var(--danger)}.escalation-dash.inactive{background-color:#d134381a}
.logo-container{padding-bottom:8px}.profile-avatar-large{color:#fff;background-color:#8a2be2;border-radius:50%;justify-content:center;align-items:center;width:36px;height:36px;font-size:.88rem;font-weight:600;display:flex}.profile-avatar-small{color:#fff;cursor:pointer;background-color:#8a2be2;border-radius:50%;justify-content:center;align-items:center;width:32px;height:32px;font-size:.8rem;font-weight:600;display:flex}.user-profile-info{flex-direction:column;display:flex}.user-profile-name{color:#e7eeff;font-size:.85rem;font-weight:600}.user-profile-role{color:var(--text-secondary);font-size:.7rem}.search-icon-absolute{top:10px}.search-input-styled{border:1px solid var(--border);border-radius:9999px;outline:none;width:180px;padding:8px 12px 8px 36px;font-size:.85rem}.alert-wrapper{cursor:pointer;color:var(--text-secondary);align-items:center;display:flex;position:relative}.alert-dot{background-color:var(--danger);border-radius:50%;width:6px;height:6px;position:absolute;top:2px;right:2px}.tab-content-container{flex-direction:column;flex:1;min-height:0;display:flex}